I was in line today and the man in front of me had on a sweatshirt with a listing of his company's services on the back. He works in an industry - or at least has a sweatshirt from that industry - that I have hired before. What struck me was the idea that of the 8 listed services, I had no idea what 50% of them are. This got me to think about how often I utter or share information with terminology or jargon built in, which do not serve the listener well. I know I am guilty. Unintentionally but guilty.One more thing to work on.
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